Cancellation Policy

Last Reviewed Date: 01/06/2024

At Thai Spa, we're committed to providing a relaxing and rejuvenating spa experience. We understand that sometimes things come up, so we offer a flexible cancellation policy for appointments booked online.

1. Cancellations Before Confirmation

You can cancel your appointment free of charge anytime before it is confirmed by Thai Spa.
Confirmed appointments signify that your therapist is reserved for your service and cannot be cancelled without a fee.

2. Cancellations After Confirmation (Within 24 Hours)

If you need to cancel your confirmed appointment with at least 24 hours notice, you will receive a full refund. You can cancel your appointment by replying to your appointment confirmation email.

3. Cancellations After Confirmation (Less Than 24 Hours)

If you need to cancel your confirmed appointment with less than 24 hours notice, a cancellation fee of [Cancellation Fee Amount] per person will be applied.
This fee helps us cover the cost of staffing and preparing for your appointment.

4. Appointment Modifications

If you need to modify your confirmed appointment after it has been placed, please contact us as soon as possible On Mail .
We will do our best to accommodate your request, but changes may not be possible if your appointment is already scheduled with a specific therapist.

5. Special Events and Promotions

Certain special events and promotions may have different cancellation policies. Please refer to the specific promotion details for more information.

6. Contact Us

If you have any questions about our cancellation policy, please don't hesitate to contact us